When you book a court:

Using Clubspark: 

• All players on court must have an account on Clubspark and listed in the booking.
• Court bookings must have a minimum of 2 players and a maximum of 4 players on court at any given time.

Tennis BC Hub reserves the right to cancel your booking without notice and with no refund if the name of ALL players is missing.

Court fees (starting from September 5th):

• Primetime: $35/hour (tax incl.) -- 9am to 10pm 
• Non-primetime: $28/hour (tax incl.) – 6 am to 9 am, 10 pm to 11:00 pm

Court fees must be paid at the time of booking for the booking to take effect.

Cancellation policy:

• 50% refund is issued for any cancellation more than 96 hours before your booking time, 
• No refund or credit is issued for any cancellation less than 96 hours before your booking time.
• No exceptions.

The Tennis BC Hub reserves the right to change your court or to cancel your booking if needed.

When you enter the court

• Do not enter your court sooner than your booked time even if the court is available. 
• You must claim your court within 15 minutes of start time.
• Only playerslisted in the booking are allowed to be on court.

When you leave the court

• Stop playing 3 minutes beforethe end of your booking 
• Leave the court promptly as an orderly group1 minute before the end of your booking time.
• It is strictly forbidden to remain on court after your booking ends even if the court is available.
• Respect any matches / games that are in progress and leave the courts when a game has ended, or there is a suitable break in play.
• Place any garbage, ball tins, LIDS, grips, etc. in the garbage bins located on court.

When you play:

Equipment:

• Tennis BC Hub allows 6 balls MAXIMUM per court at any one time (with the exception of Tennis BC Hub programs)
• It is forbidden to use Tennis BC Hub equipment stored on court 1.
• Players needing a contained court have the priority to use court nets.

Behavior:

• Keep your voice down and confined to your court as much as possible.
• Abusive language or actions on court directed towards other players and/or staff of the Tennis BC Hub will not be tolerated.
• Banging or hitting of racquets or balls on court or against the bubble is not allowed.
• Set your phone to silent mode while on court. the use of cell phones is strictly prohibited, don’t take or make any calls on court. 

Clothing and footwear:

• Appropriate tennis attire is required. 
• Non-marking tennis shoes must be worn on court.
• It is strictly forbidden to change your clothes on court. The changing room is available!

Food & drink:

• Food is not permitted on court with the exception of bananas and energy bars while sitting in the bench.
• All drinks must be contained and sealed to prevent spillage – No pop or coffee.
• No chewing gum & no spitting.

Coaching:

• External coaching is STRICLY prohibited - Only Tennis BC Hub Coaching Staff are permitted to give on court instruction – No exceptions.

Ball machine:

• Using a ball machine is not allowed.

Failure to comply with Tennis BC Hub playing rules may result in suspension of booking and playing privileges without prior notice.